According to Convergehub 2019, over 50% of small businesses fail in their first year. These statistics are not to discourage you or make you perturbed about your cha...

Young Africans are setting the pace for a new narrative change in Africa. These young revolutionaries are driving a major drastic shift from the oil,...

Nigerian edtech startup, Studiare, has secured a partnership with UK-based advanced learning company Y2PG, of MindFit Limited in order to address behavioral and learning gaps in Africa’s educ...

Small businesses are springing up every day in Africa. The economic climate in Africa and as such small businesses in Africa must be nurtured. Small business owners...

Not everyone has the money for advertisements, especially now that the economy is hard for most people and it's even harder on those with small businesses. But the fact remains that business owners...

This article was first published on komedia.com.ng.

1. Make the best use of your Linkedin:

Linkedin is a platform filled with huge online opportunities....

If you can recall when you were learning to ride a bicycle — how you kept falling and getting back on the bicycle. Then you finally learned how to ride, and immediately started learning some...

One of the major strategies to delivering consistent and superb customer service through a call center is to regularly engage in a systematic call calibration process.

In these sessions, ca...

Customer service empathy reflects your ability to understand and connect with  customer's feelings, even if you are unable to resolve the problem.

This implies th...

When we hear the word “consistency is key”, what does it mean? For a business, brand consistency leads to brand recognition which helps in building trust betwe...